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Privacy Policy

Data Privacy

Data privacy is of high importance for Sunoh Studio. We want to be open and transparent with our processing of your personal data. We, therefore, have a policy setting out how your personal data will be processed and protected. We are responsible for any personal data delivered to www.sunohstudio.com, and we only distribute personal information to our e-commerce partners if it is in connection with the service we are delivering to you.

"By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency."

Personal Data Controller

www.sunohstudio.com is the official online shop for the Indian company, AR Apparels. AR Apparels is the controller of the personal data you submit to us and is responsible for your personal data under applicable data protection law. C-7, Sumel 10, Nr. Ambedkar Hall, Saraspur, Ahmedabad – 18

Collection Of Information

Sunoh Studio is collecting information about you when you are actively filling in details on www.sunohstudio.com, making a purchase, participating in a competition, signing up for the Sunoh Studio newsletter and other activities concerning Sunoh Studio’ e-commerce business. We collect and store name, e-mail address, address and other information to deliver our service and purchase to you. Furthermore, we collect and store your IP address and information on your traffic on the website. We use cookies and gather traffic information on the website.

We will save your e-mail address through the check-out stage with the intent of creating a better shopping experience for you as a customer. If for any reason you decide to abandon your cart, you will receive an e-mail where you can have the option of restoring your order and completing the purchase.

You can always unsubscribe via the abandoned cart e-mail you have received. Collection of your personal information happens in one or more of the following cases:

  • When you purchase goods online at www.sunohstudio.com
  • When you abandon cart before purchase
  • When you sign up for Sunoh Studio’ newsletter
  • When you participate in one of Sunoh Studio’ competitions or raffles

Although you are using your e-mail address in more than one of the above cases, your information will only be collected and registered in one place. Thus, your information may, for example, be recycled when you shop with us, and you will also avoid receiving Sunoh Studio’ marketing material multiple times.

By entering your information and signing up for our newsletter, you permit to Sunoh Studio’ consent to collect and process your personal information to send you our newsletter. Only Sunoh Studio receives and has access to your information. You can withdraw your consent at any time at hello@sunohstudio.com.

Cookies

Sunoh Studio collects information about customer behaviour on the website with the use of cookies. A cookie is a small text file placed on the client computer’s hard drive which tracks the customer’s behaviour. Cookies are used to personalise the customer’s online experience on sunohstudio.com. Cookies are reliable files that can execute program code, cannot transmit viruses and cannot be used to gather information about the customer’s internet use on external sites. www.sunohstudio.com does not use cookies to collect or store personal information. The customer may choose not to accept cookies. Most Internet browsers allow you to delete or block cookies and to ask for the customer’s consent before a cookie is stored. Managing cookies is in the web browser’s preferences. Please note that if the customer does not wish to use cookies when visiting www.sunohstudio.com, it may have an impact on the buying experience. www.sunohstudio.com uses cookies to keep the customer’s shopping cart updated and cookies are also required to execute a checkout.

Sunoh Studio uses the following cookies

Sunoh Studio uses cookies for the following general purposes: user functionality, statistics, sales and advertising. The functional cookies are used to ensure that sunohstudio.com works as intended, which amongst other things, allows the customer to be able to add items to the cart, complete a purchase etc. No personal information is stored and cookies are automatically deleted when the browser is closed. We use services from Google (Google Analytics, Tag Manager, AdWords) to collect web statistics. Cookies from these providers offer the ability to see which pages are visited, traffic referrals etc. This information is used to measure and improve the customer experience as well as analysing up on sales and advertising campaigns.

Use Of Information

The information is used only for the purpose for which they submitted, for instance, to complete a purchase on www.sunohstudio.com. Moreover, we use the information for statistics and to map tendencies to optimise the functionality of the website.

Personal data is collected and used for the following purposes:

  • Completion of orders in our webshop
  • Administration of user account
  • Participation in competitions or raffles
  • Submission of other marketing material including invitations to events or grants of value codes
  • Collection and evaluation of customer reviews
  • Overview of purchase history
  • Statistics and analytics of traffic on www.sunohstudio.com
  • Other marketing initiatives

We want to point out that the use of your personal information for the promotion of marketing material will only take place if you have previously given your explicit permission unless the law allows us to contact you without your prior permission.

Sunoh Studio is recording statistics on which areas of the site our users visit and the users’ favourite products. These data do not contain personal information. By means of the collected data, knowledge of users’ use of www.sunohstudio.com is gained. This information is used to improve www.sunohstudio.com. We cannot see where you come from or browse the internet when you leave www.sunohstudio.com. We do not sell or disclose information about our users’ use and navigation on our website, and we do not sell or disclose your purchase information to third party use.

Storage Of Data

The data we collect from you is stored within the European Economic Area (“EEA”) but may also be transferred to and processed in a country outside of the EEA. Any such transfer of your personal data will be carried out in compliance with applicable laws. For transfers outside the EEA, Sunoh Studio will use Standard Contractual Clauses and Privacy Shield as safeguards for countries without adequacy decision from the European Commission. Data will be stored for a maximum for 60 months. This is dependant upon the type of personal data, as well as the DPA-agreement between Sunoh Studio and the data processor.

Transmission To Other Data Controllers

Your personal information will not be disclosed to a third party without your permission. However, under certain circumstances and under the law, it may be a necessity to disclose information to public authorities. For example, information may be disclosed to the police in case of suspicion of credit card fraud.

Hand Over To Other Data Processor

Information for the delivery of goods is handed over to the freight company used by Sunoh Studio. Likewise, your personal information is left to Sunoh Studio’ affiliates who provide service on behalf of Sunoh Studio, e.g., in connection with the sending of newsletters. Our partners only treat personal data on behalf of Sunoh Studio and always in accordance with Sunoh Studio’ instructions. All data processors used by Sunoh Studio have a DPA-agreement between the two parties.

What are your Rights

You have the right to request information about the personal data we hold on you at any time, however with certain statutory expectations. You also the right to object the collection of information and the further processing of your personal information. Furthermore, you have the right to correct, delete or block or personal information in accordance with the rules. You also have the right to obtain information about yourself that you have given us, and to transmit this information to another data controller. You can contact Sunoh Studio that will provide you with your personal data via e- mail: hello@sunohstudio.com

Erasure Of Personal Imformation

We will delete your personal information when we no longer need to process them for the fulfilment of one or more of the purposes set out in the ‘personal data’ section. However, the information may be processed and stored in anonymous form. Furthermore, we do not store credit card information.

Withdrawal Of Consent

You may revoke any consents you may have given us at any time. We will then delete your information unless we can continue processing on another basis. We take data privacy and protection very seriously and therefore we have dedicated customer service personnel who handles your requests in relation to your rights. Please contact us at hello@sunohstudio or +91 9727797604 weekdays between 09:00 AM – 06:00 PM.

Changing and Erasure of Personal Information

If you wish to update, change or delete personal information that we have registered on you or if you wish to access the personal information processed about you. If you have any questions about the above guidelines, please contact us at hello@sunohstudio.com or +91 9727797604 weekdays between 09:00 AM – 06:00 PM

Rights Of Appeal

If you wish to complain about the processing of your personal information, please contact us by e-mail or phone as indicated above.